Use your iOS or Android device (tablet or phone) to add workflow and complete complaints.
FieldCall makes generating and printing work orders and re-entering field notes and results a thing of the past!
"Always available" access to your Calls data keeps your field crew and office staff always up-to-date. FieldCall allows you to add any workflow (Note, Correspondence, Notification, Completion and Cancellation) instantly in the field.
Download FieldCall and trial it for free for 10 days
- FieldCall: CAD$495 (per user)
- FieldCall maintenance (yearly): CAD$99 (per user)
- Full installation and setup services available.
- Consulting on "best practices" for FieldCall available.
- Complete mobile complaint management system integrated to Tempest Calls.
- Information is transferred to Tempest immediately. No re-keying of data.
- All background setup is done in Tempest - FieldCall uses your existing configuration with no changes.
- Downloads all Calls for the specified user (same calls as you would get with the My Outstanding Calls query)
- Allows full remote entry of Note, Correspondence, Notification, Completion and Cancellation workflow
- Full details and historical workflow for each Call is available on the handheld
- Make/take phone calls at any time while using FieldCall
- Designed exclusively for use with Tempest Calls
- Complete Internet data transfer security features built into every transaction sent over the Web
- No middle-ware involved. Data is transferred directly from Tempest to the handheld and back using secure web services
- Works with either Oracle or SQL Server back-end databases